Terms of Service

Welcome to Designer’s Playground (the “Site”, “Store”, “we”, “us”, or “our”).

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store, hosted on Shopify.

By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms.

If you do not agree with any part of the Terms, you may not access the Site or use any services.

1. Online Store Terms

  • You must be at least the age of majority in your country or have permission from a parent/guardian to use this Site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You may not transmit any viruses or malicious code through the Site.

2. Products & Availability

  • Our main products include UX / Product design workbooks, dot grid notebooks, and related accessories.
  • We try to display colors, designs, and details of our products as accurately as possible, but we cannot guarantee that your screen’s display will be accurate.
  • We reserve the right to limit the quantities of any products or discontinue products at any time.

3. Orders & Payments

  • By placing an order, you confirm that all information you provide is true, accurate, and complete.
  • All orders are subject to acceptance and availability. We may refuse or cancel any order for reasons including: product availability, errors in pricing or product information, or suspected fraud.
  • Prices are listed in EGP and are subject to change without notice.
  • Payment must be made using the methods available at checkout (e.g., bank cards, wallets, COD if available).

4. Shipping & Delivery

  • We ship using selected courier partners within our supported regions.
  • Shipping fees, delivery times, and available locations will be shown at checkout or in our Shipping Policy.
  • Any delivery dates provided are estimates only. We are not responsible for delays caused by the courier or events outside our control.

5. Returns & Refunds

  • Our returns and refunds are governed by our Refund Policy, which forms part of these Terms.
  • By purchasing from our Store, you agree to the conditions stated in the Refund Policy regarding return windows, item condition, and refund processing.
  • Please refer to the Refund Policy page for full details on how to request a return and how our shipping partner (such as Bosta) handles pickups and returns.

6. User Accounts

  • You may be required to create an account to place an order or access certain features.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • You agree to accept responsibility for all activities that occur under your account.

7. Personal Information & Privacy

  • Your submission of personal information through the Store is governed by our Privacy Policy.
  • By using the Site, you consent to the collection and use of your information as described there.

8. Intellectual Property

  • All content on this Site, including but not limited to text, graphics, logos, product designs, photos, and layouts, is owned by Designer’s Playground or licensed to us and is protected by applicable copyright, trademark, and other intellectual property laws.
  • You may not reproduce, copy, sell, resell, or exploit any portion of the Site, our products, or content without our express written permission.

9. Third-Party Services & Links

  • Our Store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.
  • We may use third-party services (such as payment gateways or shipping providers) that have their own terms and privacy policies.
  • We are not responsible for the content or practices of third-party websites or services linked from our Site.

10. Prohibited Uses

You are prohibited from using the Site or its content:

  • For any unlawful purpose
  • To solicit others to perform or participate in unlawful acts
  • To violate any international, federal, or local regulations, rules, or laws
  • To infringe upon our intellectual property rights or the rights of others
  • To upload or transmit viruses or any other malicious code
  • To spam, phish, or scrape the Site
  • To interfere with or circumvent the security features of the Site or related services

We reserve the right to terminate your use of the Site or any service for violating any of the prohibited uses.

11. Disclaimer of Warranties

  • Our products and services are provided “as is” and “as available” without any warranties of any kind, whether express or implied.
  • We do not warrant that the Site will be uninterrupted, timely, secure, or error-free.
  • We do not guarantee that the results obtained from the use of our products or services will meet your expectations.

12. Limitation of Liability

To the fullest extent permitted by law, Designer’s Playground, its owners, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages of any kind arising from:

  • Your use of the Site or products
  • Any errors or omissions in any content
  • Any loss or damage incurred as a result of using the Site or products

Our total liability for any claim relating to a purchase will not exceed the amount you paid for that order.

13. Indemnification

You agree to indemnify and hold harmless Designer’s Playground and our partners, employees, and affiliates from any claims or demands made by any third party due to or arising out of:

  • Your breach of these Terms
  • Your violation of any law or the rights of a third party
  • Your use of the Site or products

14. Changes to the Service & Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Site (or any part of it) at any time without notice.
  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

15. Changes to These Terms

  • We may update these Terms from time to time.
  • Any changes will be posted on this page with the updated date.
  • Your continued use of the Site after such changes constitutes acceptance of the new Terms.

16. Governing Law

These Terms and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Egypt without regard to conflict of law principles.

17. Contact Information

Questions about the Terms of Service should be sent to us at: